REMOTE SUPPORT

IT Remote Support

Managing Data effectively is an important factor as far as an organization is considered. It needs broad and profound IT expertise. With the new technologies budding and hardware’s becomes more refined, the data maintenance becomes more pressured for many organizations – making it difficult for to achieve the target levels. Sourcing out some of the IT services is an effective solution to help the organization focus on achieving the targets. Remote Support could be the best option for an organization to manage the IT services.

The companies who have outsourced their IT services receives good customer satisfaction when it comes to the service levels. As systems become more and more complex, maintaining the service level is becoming more tedious with the date management. It makes a serious impact on the security concerns across the industries. Many IT solution providers come with the remote IT support services thus helping organizations to focus on productivity.

Remote IT support with PEC

The remote Support provided by PEC provides the solution to fix and find a solution for the systems sitting anywhere remotely while keeping your sensitive data behind your firewall. It also offers the remote support to computer network set up, software and hardware updates, taking antivirus updates and much more. We also have the access to troubleshooting options using advanced software tools and with never-ending services, we provide the clients with the unsurpassed level of IT Remote support in Dubai.

With our remote support services, all the monitoring and support is managed remotely, it does mean an onsite management is not needed to accommodate an extra overhead and complexity to you. Our remote connection is totally safe and secure, so your data is safe with you always.

The services includes:

  • Operating system (windows, MAC) updates
  • Security patches, Hot fixes and service pack updates on Windows OS
  • Installation and removal of software
  • Anti-virus updates
  • Virus removal and prevention
  • Up to date scanning and scheduling of hard drives
  • Troubleshooting for the connectivity issues
  • New application updates and patches